FAQ's
When will I receive my refund?
Refunds are processed within 5–7 business days after the returned product is received and approved.
What is your return policy?
We accept returns within 7 days of delivery, provided the product is unused, unworn, and in its original packaging with tags intact.
How do I know if my order is confirmed?
Once your order is successfully placed, you will receive a confirmation via email or contact details provided during checkout. Please note that order confirmation does not guarantee fulfillment until it is processed and dispatched.
What if I receive a damaged or incorrect product?
Please inform us within 48 hours of delivery with photos or videos. We will arrange a replacement or full refund.
Can I change my shipping address after my order is placed?
You can request changes to your shipping address within 12 hours of placing the order or before it is shipped, whichever is earlier. Once the order is dispatched, changes may not be possible.
How can I contact customer support?
You can reach out to us via email or phone for any queries or assistance.



