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privacy policy page
Call us +91 86686 28577 or
drop us a message at
support@mieiv.com
**Privacy Policy**
Effective Date: 22 June 2025
At MIEIV (www.mieiv.com), operated by the partnership firm **Forwardd**, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information in compliance with Indian data protection laws.
1. Information We Collect
When you use our website or place an order, we may collect the following types of personal data:
– Name
– Contact number
– Email address
– Shipping and billing address
– Order details
– IP address and device/browser type
– Marketing and engagement data via cookies.
We **do not** collect sensitive personal data such as Aadhaar, health, or biometric information.
2. How We Use Your Information
We use your data to:
– Process and fulfill orders
– Communicate order updates and confirmations
– Provide customer support
– Improve website functionality and user experience
– Send promotional and retargeting campaigns (if consented)
– Comply with legal and tax obligations
3. Sharing of Information
We do not sell your personal information. However, we may share it with:
– Payment processors (e.g., Razorpay)
– Courier and logistics partners (via Shiprocket) – Marketing tools (e.g., Meta Pixel, Google Analytics, email services)
– Government authorities when required by law.
All third parties are bound by confidentiality and data protection agreements as per Indian law.
4. Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience and for analytics and advertising purposes.
By using our website, you consent to the use of cookies. You may adjust cookie settings in your browser.
5. Data Retention
We retain your personal data as long as required for operational, legal, or regulatory purposes. You may request deletion of your data by contacting us.
6. Security Measures
We implement reasonable physical, electronic, and managerial procedures to safeguard your data, as per Rule 8 of the IT (Reasonable Security Practices) Rules, 2011.
However, no method of transmission over the Internet is 100% secure.
7. Your Rights Under the DPDP Act
Under the Digital Personal Data Protection Act, 2023, you have the right to:
– Access your personal data
– Request correction or deletion
– Withdraw consent (where applicable)
– Lodge complaints with the Data Protection Board of India
8. Grievance Officer
In accordance with Rule 5(9) of the IT Rules, we have appointed a Grievance Officer:
**Name**: [Add name]
**Email**: support@mieiv.com
**Address**: [Add full business address]
**Response Time**: We aim to respond to grievances within 7 business days.
9. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the website signifies your acceptance of the updated policy.
10. Contact Us
If you have any questions or requests related to this Privacy Policy, please contact:
**MIEIV (Brand owned by Forwardd)**
**Email**: support@mieiv.com
**Website**: www.mieiv.com